As one of three core technologies comprising Intelligent Information Management (IIM) Process Services provides organizations with tools that can be delivered with the simplicity of an app, but within a framework that allows the business to remain in control. 

Join us for a live event on Thursday, September 12th as practitioners from a variety of industries share their use of process services for Business Process Management, Robotic Process Automation, Case Management, and Decision Management.

They’ll address these important questions:

  • What are the key drivers motivating the use of Process Services technologies?
  • What obstacles do users face during the acquisition and implementation of Process Services?
  • What business results have they achieved through Process Services? 
  • How has this impacted the organization’s overall IIM plans and processes?
  • With the use of Process Services, what’s next in building their organizational roadmap? 

This live event is approved for 3.5 hours of CIP Maintenance Credits.


The live event will take place Thursday, September 12th, 2019 from 11 am-3 pm EDT (Eastern North American Time)   

Other North American time zones: 10 am - 2 pm CDT; 9 am - 1 pm MDT; 8 am - 12 noon PDT   

In Europe, the event runs from 4 pm - 8 pm UK Time (GMT); 5 pm - 9 pm Central Europe Time

If you're unable to attend the live event, register

​and we will send you the replay shortly after the event ends.


With our Virtual Events, you’ll be able to take part in what we like to call AIIM365.
Our digital events will keep you up to date on AIIM learning throughout the year,
​not just at the AIIM Conference.




Kevin Craine

Kevin Craine

Host and MC
Peggy Winton

Peggy Winton

President, AIIM – Keynote


Here at AIIM, we believe that information is our most important asset. And we've always felt this way – even way back in 1943 when this community was formed as the National Micrographics Association. 

Sure, the technology has come a long way since then, and the variety of the information objects we're managing has changed a lot, but one tenet has remained constant: we've always focused on the intersection of people, processes, and information. As the Association for Intelligent Information Management, we help organizations put information to work.