Schedule
Sunday, September 30, 2018
8:15 AM - 9:15 AM CDT

The Power of the Pilot: How a Proof of Concept Can Help You Build Momentum for Change

Christine Barnhart, CPIM, PMP Columbus AF ENABLE

There is always room for improvement in supply chain, and with new processes, tools, and technologies emerging daily, it can be a challenge to determine how best to allocate limited resources. Even once you convince senior leaders that change is needed, it can be difficult to quantify ROI, test the integration of people, processes or tools in a live setting, and gain leverage with middle management to ensure a successful implementation. A proof of concept or pilot strategy is a wonderful means of not just evaluating the feasibility of a new tool or process, but also for demonstrating its effectiveness and helping foster consensus for change. In this session, you will learn how Berry Global leveraged pilot programs to build momentum and ultimately drive the transformation of its supply chain planning processes. With almost $8B in annual revenue and 130 plants around the world, it was not an easy or inexpensive undertaking, but a series of six pilot programs conducted over nine months allowed Berry to develop and refine a project plan and demonstrate value to senior leadership, thereby reducing risk and accelerating results.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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8:15 AM - 9:15 AM CDT

Precisely Wrong - Why Conventional Planning Fails and How to Fix It

Carol Ptak, CFPIM, CIRM Chad Smith Regency AB PLAN

Planners and buyers who interact with material resources planning (MRP) systems every day know that something is very wrong. If they were to do exactly what MRP told them to, there would be disastrous consequences for their companies and careers. But what if there is a fatal flaw in MRP that makes it incapable of conveying relevant information? This presentation will identify this flaw and reveal an elegant solution. Participants will gain a new depth of understanding about conventional planning systems, as well as a list of solutions they can to implement at their own organizations.

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8:15 AM - 9:15 AM CDT

How Customer Demands are Re-Shaping Last-Mile Delivery

Christophe Letelier Regency D RETURN ENABLE DELIVER

Customer demands are re-shaping last-mile delivery, empowered by increased visibility and technology, and global enterprises must stay aware and ahead of the changes taking shape. This session takes a look at different Business model such as seller arranged delivery; intermediary-arranged delivery and buyer-arranged pickup. We'll explore some of the challenges of balancing customer expectations with commercial reality, and analyze return processes and cost implications. The presentation will cover some of the more interesting disruptive technologies in delivery with drones; delivery robots; and driverless cars, and the latest in using advanced algorhythms and analytics to your advantage.

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8:15 AM - 9:15 AM CDT

Building the Next-Gen Innovative High-Tech Supply Chain

Pradipa Karbhari, CSCP, PMP Regency C ENABLE

Our world is growing increasingly sophisticated, and the complexity of our global demand for goods and services is constantly rising. As we continue to plan, source, manufacture and deliver new products across an ever-increasing number of supply chain configurations and geographies with ever-shortening onboarding cycles and product lifecycles, it becomes imperative to adopt next-generation technologies and integrate across a broad range of partner ecosystems. This presentation takes a detailed look at how high-tech chains are increasingly being built using new and innovative technologies including artificial intelligence, the Internet of Things, machine learning, cognitive services, and chatbots, resulting in increasingly connected and orchestrated world class supply chains bringing together a complex but connected world.

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8:15 AM - 9:15 AM CDT

The World Café – Ethical and Sustainable Supply Chain

Cathy Iammartino Columbus GL ENABLE

A World Cafe is a process through which an issue or topic is explored through multiple conversations that incorporate many ideas. This year participants will discuss the crucial questions all companies face as they develop their ethical and sustainable supply chain and operations management strategies. This is a unique opportunity for attendees from across the globe to discuss how incorporating ethical and sustainable supply chain practices can improve overall supply chain performance. Attend this interactive session and explore this important issue as it relates to the future of supply chain.

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1:30 PM - 2:30 PM CDT

The Blockchain Transformation of Supply Chain Management

Jack Shaw Grand Ballroom AB ENABLE

From the earliest days of computing, emerging technologies have been leveraged to improve supply chain management. But to date, these technologies have primarily been point solutions – applicable only within a particular process or in a specific geographic location. This is still true even for such leading edge technologies as the industrial internet of things (IIoT), 3D printing, augmented and virtual reality, and even AI and machine learning. But blockchain technology changes the game. Blockchains provide the decentralized infrastructural glue that ties all of the points together, thus enabling the digital transformation of not just individual processes or organizations, but entire ecosystems. Come learn how and why blockchains, combined with other technologies, will transform your supply chain and how you can plan to benefit.

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1:30 PM - 2:30 PM CDT

Top Supply Chain Sourcing Trends in 2018 and Beyond

Jeff Purnell Regency AB SOURCE

The acceleration of change continues to challenge all industries -- customer consumption patterns are shifting, forcing business models to adapt. At the same time, dynamic and consolidated supply bases are causing businesses to rethink traditional sourcing best practices. In this new world of sourcing, moving to a digital business and taking a strategic approach to operations has never been more critical. In this session, we’ll explore the top sourcing trends in 2018 and beyond that will enable your business to adapt and catch the key transitions in sourcing.

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1:30 PM - 2:30 PM CDT

From S&OP to IBP, a Challenging and Exciting Journey!

In 2015, the supply chain team at Monsanto's vegetable seed business embarked on a journey to advance the S&OP process and evolve from demand and supply balancing to an integrated planning process that aligns sales, marketing, supply chain, product management and finance. The goal was to improve operational excellence by better linking financial planning to operational planning, as well as high level strategic plans with day to day operations. In 2016, Monsanto's Integrated Business Planning (IBP) process went live, changing the way the organization thought about supply, demand and financial targets. 2017 was a year of building visibility, cross-functional and global alignment across stakeholders, collaboration and consensus building, and improved forecast accuracy. Today, IBP is Monsanto's way of collaborating, communicating effectively, being in sync on strategy, and working seamlessly toward one goal. At the same time, it optimizes inventory utilization and contributes toward profitability. This presentation tells the story of Monsanto's IBP journey: what they learned, major accomplishments and challenges, and the vision for the future through the next level of maturity. The focus is on process, governance and change management, including the important role of senior leadership.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate.

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1:30 PM - 2:30 PM CDT

Women in Supply Chain Forum: Empowering the Next Generation of Supply Chain Leaders

"Empowering the Next Generation of Supply Chain Leaders"
Join this interactive session and be a part of APICS effort in empowering women in supply chain. You will hear from Lisa Sallstrom, Vice President of Certifications and Membership at APICS, why it is important to APICS to attract, promote and retain women in supply chain. 

"STEP FORWARD"
AJ Jorgensen, Assistant Vice President of Strategic Engagement at The Manufacturing Institute will share some statistics on current states and progress to date based on continues research project by the Manufacturing Institute, Deloitte and APICS on women in Manufacturing.

"ADVANCE: Diversity & Inclusion Program for Supply Chain & Network Operations (SCNO)"
Hear from Mona Maurelli, Managing Director at Deloitte, sharing the Diversity and Inclusion program she is leading in Supply Chain, key accomplishments over the past years and plans for years to come.


"Keys to Success"
Karen Alber, former MillerCoors Chief Information Officer, who helps leaders and organizations enact positive change and build leaders will share valuable information on things every women in supply chain needs to know.

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1:30 PM - 2:30 PM CDT

Clever, Effective, and Cheap – Strategies for Lean Warehouse Operations

Darin Wolding Regency C PLAN ENABLE MAKE

Rarely do people equate warehousing with Lean, because the term connotes many of the seven wastes that Lean disciples are taught to eliminate. However, many companies are recognizing the benefits of moving inventory away from manufacturing areas to free up capacity and floor space for revenue-generating activities. Unfortunately, many of these same companies don't have the expertise to manage warehouse operations, and it can become a source of pain, frustration, and profit leakage. This presentation, based on a case study, will share a proven methodology to plan and manage a high-velocity, cost-efficient, lean warehouse operation. Participants will learn core lean operating principles as they apply to warehousing, and discuss innovative ideas for managing capacity, congestion analysis, operational cadence, and optimized inventory slotting … all without the need for heavy investments in warehouse management systems or outsourcing to a 3PL.

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1:30 PM - 2:30 PM CDT

The Sustainable Supply Chain: Leveraging Digitalization and Sustainability to Build a More Competitive Supply Chain

Al Zucco Regency D PLAN SOURCE DELIVER MAKE

As supply chain leaders navigate the increasing role of digital technologies and automation, there is significant opportunity for organizations to ensure sustainability is integrated across the components of plan, source, make and deliver.
The key topics addressed in this session will be the value of emerging technologies, lean concepts, and automation in supply chain. Attendees will also learn about how the integration of sustainable supply chain and digitalization can enhance the sustainability and performance of supply chains and the broader organization.

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2:45 PM - 3:45 PM CDT

S&OP Implementation Challenges

Patrick Bower, CPIM Robert Stahl Grand Ballroom AB PLAN ENABLE

Succeeding at S&OP doesn't come from doing what you do, better. Instead, it comes from doing things differently, to be better. When done properly, S&OP is capable of being transformational, creating benefits not before possible. It is, however, both counter-experiential and counter-intuitive.

Along these same lines, succeeding with S&OP requires a change in mindset that isn't always easy to achieve. In a "point/counterpoint" setting with Bob and Pat, this talk will focus on the kind of leadership changes needed to succeed at S&OP, and how to deal with the pitfalls one might encounter along the way.

Your S&OP process needs to be authentic to the things that make it operate to its full potential, and this session will show you how to understand the difference, and outline a roadmap that will move you forward.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate.

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2:45 PM - 3:45 PM CDT

The 2018 APICS Case Competition

Dean Martinez Regency D ENABLE

In this annual competition, student teams from around the world develop solutions to challenging case based on actual company situations, developed by APICS in collaboration with Deloitte Consulting, LLP. Join Dean Martinez, Chief Operating Officer and General Counsel at APICS, as he hosts three finalist teams competing for cash prizes and prestige. Come support the next generation of international supply chain leaders as they demonstrate their strategies and skills on-site at APICS 2018!

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2:45 PM - 3:45 PM CDT

Creating a Unified Supply Chain for Competitive Separation

Amit Sharma Jason Trusley Columbus GL RETURN ENABLE DELIVER

Omni-channel is finally a reality, as both brands and retailers seek competitive separation in an ever-changing environment. In this convergence of selling and distribution channels, operations and end to end supply chain are increasingly strategic capabilities. Moreover, the idea of Omni-channel is increasingly not simply about how to optimize one’s own individual supply chain, but now require serious movement toward integrated supply chains that leverage shared capacity, inventory and a consumer-focused view of the marketplace across brands, retailers and marketplace partners. In a world of “too much supply chain”, integration internally and externally is delivering outsized results in speed, productivity and customer experience.

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2:45 PM - 3:45 PM CDT

Women in Supply Chain Forum: The Many Faces of Women in Supply Chain Panel Discussion

Join this inspiring panel discussion moderated by Karen Alber, Partner at Internship group and former MillerCoors chief information officer , and hear Millissa Flanagan, Integrated Supply Chain Senior Vice President at AkzoNobel, Kelly Marches, Partner at Deloitte, Blanca Marquez Supply Chain and Logistics Director at Albea Cosmetics, and Sarah Robbins-Penniman, Global Supply Chain Management Deputy Director at Catholic Relief Services talking about their career journey and the decisions you should make to create the career you want.

This session is a part of 2018 Women in Supply Chain Forum

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2:45 PM - 3:45 PM CDT

Supply Chain 2.0

Steven Melnyk Regency AB ENABLE

This presentation explores the newest developments in supply chain management being driven by the emergence of three factors — the customer-centric supply chain, the experiential supply chain, and supply chain risk — and their implications for the theory and practice of supply chain management. These three developments are largely based on the same set of factors, namely, changes in technology, changes in the market, and changes in management's appreciation of the strategic importance of the supply chain. Presenter Steven Melnyk is professor of supply chain management in the department of marketing and supply chain management at Michigan State University's Eli Broad College of Business. At the conclusion of the presentation, participants will gain insight into the major developments transforming and shaping supply chain management today; be aware of the common elements driving recent developments; and understand the implications for supply chain managers.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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2:45 PM - 3:45 PM CDT

Navigating Supply Chain in a Startup World

Jennifer Homme Regency C ENABLE

After nearly 10 years holding successively senior roles in supply chain and e-commerce at Walmart, Jennifer Homme left the corporate world to join a West coast startup that designs and builds educational robots for children. Now, after four-plus years with Wonder Workshop, she has gained valuable insights into supply chain best practices in a startup environment. In this session, Jennifer will share the top five mistakes to avoid when designing your supply chain in a startup; how to evaluate and implement a 3PL; the key to selecting a reliable freight forwarder; steps to determine the right time for global expansion; and how to manage customer expectations for crowdfunding orders.

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4:00 PM - 5:00 PM CDT

Journey to the Balanced Scorecard

Keith Connolly Erin Korpela, CPIM Regency AB ENABLE

Mergers and acquisitions are common today, and companies — and more specifically supply chains — need to be proactive and flexible to obtain synergies and stay competitive. This presentation tells the story of overcoming challenges and standardizing a "Balanced Scorecard" of integrated key metrics between two legacy companies and three legacy supply chains in a post-acquisition world. Each of the organizations came with its own set of metrics, with different definitions, calculations and degrees of focus. This made properly evaluating areas in need of attention or that were excelling extremely difficult. The goal was to become one integrated organization and to create a standard one-page scorecard that could quickly show key metrics and performance across all teams. If you are interested in learning more about how AT&T overcame these challenges and used a SCORmark benchmarking project to help drive consistency throughout the business, this presentation is for you.

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4:00 PM - 5:00 PM CDT

Going Global, Keeping it Simple

Millissa Flanagan Columbus GL ENABLE

AkzoNobel's goal was to build a globally integrated supply chain, but also to keep the model simple and effective. What can an integrated supply chain offer in terms of further capabilities and improved performance? Millissa Flanagan will discuss the importance of connecting your supply chain from end to end to improve safety, productivity, and growth, while keeping the strategy simple. She'll illustrate AkzoNobel's journey so far and discuss what the next steps look like.

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4:00 PM - 5:00 PM CDT

Women in Supply Chain Forum: Hyatt Worldwide – The Business of Inclusion & Diversity

Tyronne Stoudemire Columbus AF ENABLE

As a global leader in hospitality, Hyatt knows that Diversity & Inclusion significantly enhances the quality of products and services that they provide to their guests and colleagues. With a goal of building and sustaining a culture where everyone is embraced and valued for who they are so they can be their best, Hyatt seeks to create a sustainable strategy that points the way for Diversity & Inclusion to be embedded into talent acquisition, benefits, communications, leadership, performance management, workforce planning, and other ongoing HR processes.
Join this session to learn more about Hyatt’s diversity initiatives and the business case for diversity, including enhanced business results, access to growing markets, and attracting talent & workforce effectiveness.

This session is a part of 2018 Women in Supply Chain Forum

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4:00 PM - 5:00 PM CDT

Tug of War Between Supplier and Retailer: Capacity Decisions Under Demand Chasing

Jimmy Chen Regency D SOURCE

Fashion retailers often worry about supply-demand mismatch during a selling season. To minimize idle capacity, a supplier prefers receiving a retailer's order commitment as far in advance as possible. To maximize profit, the retailer may instead choose to place small initial orders to identify any popular products and then request additional capacity by pressing the supplier for expedited reorders — a tactic called demand chasing. Given supply chain entities tend to have imbalanced channel power, we model the tug of war between the entities on the capacity decisions. We show that the channel power can moderate the effect of demand chasing on capacity decisions. Moreover, we find that the effects of demand chasing do not always contribute to the entities' expected profits.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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4:00 PM - 5:00 PM CDT

Improve Your Business Acumen Now

Elba Pareja-Gallagher Grand Ballroom AB ENABLE

Surfing the waves of today’s volatile, uncertain, complex and ambiguous business landscape requires a new kind of business acumen. In this session, you’ll learn how to integrate techniques from the speaker’s finance and strategy toolbox into your skills portfolio. No matter what industry or function you work in across the supply chain, you will be able to immediately apply what you learn to improve business outcomes. Gain insights into innovation how-to and capital investment prioritization from an experienced e-commerce strategy professional.

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Monday, October 1, 2018
8:15 AM - 9:15 AM CDT

How Aerial Robots (Drones) Will Impact Your Organization in 2019

Matt Yearling Columbus AF ENABLE DELIVER MAKE

In this rapidly changing environment, the only way to stay competitive, drive superior performance, and better serve your customers is by combining automation and investment in digital technologies. Thanks to advancements in technology, particularly cloud computing, the internet of things (IoT), drones and mobile technology the digital supply chain experience can now be real-time, data-driven, automated, integrated and connected. We will explore how industry-leading companies are leveraging drones to overcome complex and specific challenges, and improving inventory accuracy and employee safety while reducing costs. PINC provides advanced yard management, finished vehicle logistics and inventory robotics solutions to the world's leading brands. With PINC's scalable software, hardware, and services, companies are able to move goods through the supply chain faster, cost-effectively, consistently, and more efficiently.

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8:15 AM - 9:15 AM CDT

Digitizing the Supply Chain– Ready for Take-Off

Rob DeNardo Mark Hermans Roxanne Shinn Regency C ENABLE

Supply chains will change dramatically over the coming years as companies embark on digital transformations to drive better business outcomes and avoid disruption. Join this session to learn about PwC’s perspective on what makes a Digital Champion and to learn about Boeing’s digital supply chain transformation journey including the introduction of real-time analytics, a control tower and other emerging technologies to boost supply chain performance. Participants will learn about integrated supply chain ecosystems, key elements of digital supply chains and driving change across a large-scale supply chain.

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8:15 AM - 9:15 AM CDT

Case Study: Line-Side Material Replenishment Planning- Lean Manufacturing Considerations

Stephen Cimorelli, CFPIM Regency D PLAN MAKE

A key principle in lean manufacturing is to remove as much non-value-added work from operators as possible. One way to achieve this is to provide all materials needed by operators, as close as possible to the point of use, and to evacuate finished goods, waste, scrap, etc., without interrupting manufacturing activity. Schneider Electric calls this MPH — Material Providing and Handling. Key MPH objectives include safely providing component parts to assembly lines, evacuating finished goods, scrap and packaging, and simplifying and synchronizing information flow with product flow across the supply chain. To achieve this, a significant amount of planning is required. The materials team can't do this alone; teamwork is a must! Team with manufacturing engineering to design work benches, line-side part racks, delivery routes, delivery carts, and related vehicles. Team with safety engineers to evaluate and approve related processes and equipment. Partner with purchasing to deliver parts in line-ready packaging. This session is applicable whether your company is just beginning this journey, or you are looking for a benchmarking opportunity to help improve these processes in your operations.

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8:15 AM - 9:15 AM CDT

Next Gen S&OP: Profitability Through Embedded Predictive Analytics, Big Data and Risk Management — WOW!

Gregory Schlegel, CPIM Regency AB PLAN ENABLE

According to Gartner's four-stage S&OP maturity model, over the last 20 years almost 70% of companies have been operating in the first two stages ; Reacting and Anticipating. Why? It's not easy to start an S&OP process and even more difficult to sustain it. To address the uncertainty, complexity and risk that comes with global supply networks, new tools are emerging: tools that can help you make the jump to the more mature S&OP stages three and four. Tools like predictive analytics, big data, probabilistic modeling, Python, R, Hadoop and Spark can better handle uncertainty and effectively read and make sense of new, unstructured data coming from the internet. They have the power to help digitize supply networks, run & 'what-if' scenarios to quantify how supply chains will react to stimuli from within and outside the organization, and evaluate unstructured data to develop statistically strong patterns of suppliers and customer buying habits and sentiments. Can these new tools successfully support the jump to the more mature S&OP stages three and four? The face of S&OP will dramatically change as these tools accelerate learning across the enterprise to enhance the precision of Next Gen S&OP decisions.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate and as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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8:15 AM - 9:15 AM CDT

Supply Chain Research and Analysis for Space Systems

Jonathan Root Columbus GL ENABLE SOURCE

NASA's Goddard Space Flight Center (GSFC) is a world-class space science and space flight enterprise based primarily in Maryland that relies upon complex supply chains of contractors located throughout the U.S. and around the world. These supply chains are subject to a shifting array of conditions and risks which can disrupt or threaten the production and delivery of high quality products and services for complex space systems. In recognition of such challenges, Supply Chain Research and Analysis has been developed and performed over the last several years to gain timely insight into the operating environment, performance, capabilities and viability of current and prospective suppliers for mission projects. The research and analysis, which complements and supports ongoing project and supplier management practices, uses business intelligence and a holistic analytical framework to produce several types of reports (over 100 delivered to date) that address key technical, production, business enterprise, market and security factors. This session will provide an overview of GSFC's Supply Chain Research and Analysis capability and its value in illuminating risks and assuring the success of NASA mission projects.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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1:30 PM - 2:30 PM CDT

Solving the Negotiator's Dilemma: An Informed Approach to Negotiation

Greg Taylor Columbus GL ENABLE SOURCE

The Negotiator's Dilemma is the concept that tough negotiators tend to extract more concessions from their counterparts, but are also more likely to never reach an agreement. This session will show you how to overcome gridlock using what's known as the Informed Approach to negotiation, a method that borrows some of the best aspects from the competitive, behavioral, and integrative approaches to negotiation. During this session, participants will learn the basics of negotiation theory and learn the key elements of the Informed Approach, with its focus on elements like ethics, communication, respect. You'll learn examples of a helpful contract clause, quantifiable leverage points, and how to organize information in process templates. The presentation will include firsthand insights from the speaker's career of conducting negotiations for Philips Medical.

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1:30 PM - 2:30 PM CDT

Redefining Returns: Not Just the Cost of Doing Business

Amy Augustine, CSCP Regency D RETURN

U.S. Cellular Reverse Logistics has been successful in driving a paradigm shift: one that moves away from the approach that returns are a cost of doing business, to one that recognizes the value that lies in returned assets. From launching an integrated business planning process to standing up a robust recommerce strategy, U.S. Cellular has proven that it can keep lower inventory, yet improve service levels for after-sales device needs. At the same time, it has been able to improve the speed of reselling to a disintermediated customer base. The U.S. Cellular C-suite now sees the value that the reverse supply chain brings to the organization in the form of both expense reduction and revenue recovery.

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1:30 PM - 2:30 PM CDT

S&OP Implementation Case Study

Anthony Zampello, CPIM, CIRM, CSCP Tim Zylstra Grand Ballroom AB PLAN ENABLE

Van Drunen Farms is a family-owned farm and food ingredient manufacturer specializing in the processing and distribution of fruits, vegetables and herbs. The company recently implemented a successful S&OP initiative. In this session, presented from the practitioner's point of view, you'll learn how the team at Van Drunen Farms came to the decision to implement S&OP, prior to implementing their first formal ERP system. The consultant who led the project will outline key steps and timing in the S&OP project, from initial awareness to the development of a custom process that runs the business today. Built on the APICS S&OP certificate model, processes were modified and adjusted to fit the culture of the company. You'll take a close-up look at the steps and reports that mark each step on the way.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate.

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1:30 PM - 2:30 PM CDT

The Future of Supply Chain Rests on Skilled and Diverse Talent

Ongoing dynamic shifts in global manufacturing require supply chain managers at all professional levels to master new technologies, constantly shifting marketplace demands and key advanced management skills. To have a successful supply chain career, young professionals in particular must gain the ability to meaningfully contribute to their organizations and networks. Join APICS CEO Abe Eshkenazi, CSCP, CPA, CAE, for a panel discussion with both students and senior executives as they explore diverse perspectives on evolving talent requirements, as well as strategies for unleashing the full potential of current and future supply chain professionals.

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1:30 PM - 2:30 PM CDT

Digital Industrial Transformation -- How GE Enhances Operations with Cutting-Edge Technologies

Gerald Jackson Regency AB ENABLE

General Electric is continually pioneering and adopting disruptive technologies like IOT, big data, artificial intelligence and automation. In this session, GE Digital VP Gerald Jackson will discuss Operations Performance Management (OPM), a solution that helps industrials undergo a digital transformation and optimize the throughput of industrial processes. OPM uses data and advanced analytics to help businesses make better operational decisions, provides early warning if industrial processes deviate from plan, and arms operators with the information and time to troubleshoot issues and take preventative actions to meet business goals.

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2:45 PM - 3:45 PM CDT

The Importance of Mentorship in Advancing Your Supply Chain Career: Things all Mentors and Mentees Should Know

Mentoring relationships are based on mutual respect, trust, shared values and good communication. In this session, we will discuss the importance of mentorship, what it means to the mentee and the mentor, the benefits and the potential pitfalls, and how mentoring can be a win-win for both. Attendees will learn why such programs are important, how to begin a formal or informal mentor program, and what it takes to be a good mentor or mentee. You'll also be introduced to the APICS mentor program, an online program that connects students and young professionals with more experienced individuals in the same geographic region who provide leadership and career guidance.

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2:45 PM - 3:45 PM CDT

The 4th Industrial Revolution and the Supply Chain

Kevin McDunn Katie Tillery-Merk Regency C ENABLE

“Digital” is an overused adjective. It risks understating the revolution that is underway in supply chains. Internet of things, artificial intelligence, cloud and other technologies are converging to enable the most visionary companies establish continuous, learning cycles in their operations. These cycles can produce accelerated growth curves that subsume the competition. This session will share a technical vision and economic model to frame your investment strategy so your firm can also experience continuous improvement on steroids. Examples of specific projects and companies on the journey and suggested next steps are offered.

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2:45 PM - 3:45 PM CDT

The Role that Operations Planning Can (and Should) Play in New Product Development

Dustin Levy Columbus GL PLAN

New product launches are a critical element of many businesses. While the bulk of the new product strategy and development work is carried out by the sales, marketing and engineering teams, there is much to be said when it comes to the merits of including operations planners in the process- the people who are responsible for building all of this stuff in the first place! This session presents a simple and executable framework for new product strategy development that includes operations planning, promoting greater cross-functional involvement. The discussion will outline the role that that operations planners can and should play in this strategic planning process to maximize the likelihood of realizing organizational objectives.

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2:45 PM - 3:45 PM CDT

Changing the Game: Universal Principles to Create More Value

Dean Myers Regency AB ENABLE

Coca-Cola's vice president of supply chain for the McDonald's division will help you uncover powerful ideas and insights that will create more value for you and your organization, now. This dynamic presentation from a high-performance global leader will show you how to make the slow... fast, and make the hard... easy. It uses real tools and an approach that can accelerate the work that matters most. Today, especially in the immense complication that is supply chain, these principles provide a clear path forward. The application is immediate. You will learn how to build and repair trust; how to accelerate your key projects; how to uncover new solutions to your challenges; and game-changing actions that can be put in place immediately.

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2:45 PM - 3:45 PM CDT

VUCA: Don't Fight It, Lite It!

Daniel Marino, CPIM Blanca Marquez, CPIM Grand Ballroom AB PLAN ENABLE

Supply chains from all industries are facing Volatility, Uncertainty, Complexity, and Ambiguity: VUCA. What if in the course of managing supply chains, we revise the paradigm and establish VUCA as a source of competitive advantage? What if, instead of fighting the challenges brought on by VUCA, we consciously develop simple new processes to manage this inevitable complexity? What if we focus on volatility as the key active ingredient for mitigating the effects of uncertainty and ambiguity? To rationally deal with VUCA, it is imperative to have excellent supply chain visibility, appropriate processes and systems in place, and a deliberate risk management strategy. This session will explain in detail each of these three elements and share specific actions and examples that can be quickly implemented, mostly through change management efforts and with minimum investment.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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2:45 PM - 3:45 PM CDT

Driving Operational Excellence Panel Discussion: Sourcing and Procurement Strategies to Address Today’s — and Tomorrow’s — Growing Challenges and Opportunities

Anna Barej Bill Michels Jonathan Root Sean Trainor Bob Trebilcock Columbus AF ENABLE SOURCE

Evolving technologies and the emergence of new business models are contributing to growth opportunities and expansion in cost-reduction around supply chain sourcing and procurement. Please join our panel of leading global supply chain practitioners to discuss best practices to achieve the lowest possible cost, while minimizing supply risk with the help of strategic sourcing, supplier management and procurement optimization. This interactive panel discussion will address several aspects of sourcing and procurement, including strategy, organization, people, processes, content and technology.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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4:00 PM - 5:00 PM CDT

Using Business Process Reengineering (BPR) to Drive Continuous Improvement

Alistair Betts, CPIM, CDDP Columbus GL ENABLE

In three years, Gogo has grown from 420 to 1,250 employees, dramatically increased its product offering, launched complex new product technologies, and required a 300% per annum increase in supply chain throughput to meet growing customer commitments. When everything is changing and expanding — organizational structure, external quality and customer compliance standards, regulatory compliance and management needs; how do you keep your business processes up to speed, while meeting customer commitments, and aiming for best-in-class standard operating practices? In this session, learn how Gogo used Business Process Reengineering (BPR) to transform the business from a heavily siloed, manual and reactionary mode of operation, into a cross-functional, integrated, proactive and standard operating practice mode of operation. This session will introduce BPR and its outputs, explain how to implement large-scale business change, and explore how to leverage BPR to drive continuous improvement.

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4:00 PM - 5:00 PM CDT

Talent Management: Your Supply Chain’s Most Important Strategic Initiative

Darrell Edwards Regency AB ENABLE

Tomorrow’s supply chain wins through talent management, and it is likely your supply chain’s most critical strategic imperative. In this session, Darrell Edwards, senior vice president and chief supply chain officer at La-Z-Boy Inc., will share leadership lessons for transforming and leveraging a supply chain’s talent base into its greatest position of strength. Key points include evaluating and managing your talent stream; organically developing supply chain leadership; connecting the supply chain talent base to the business' overall strategy; how to determine if your supply chain is winning or losing through talent; and tips for leading and motivating cross-functional teams.

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4:00 PM - 5:00 PM CDT

Conquering Blindness: Understanding Channel Inventory

Greg Spira Grand Ballroom AB PLAN ENABLE

Once your product leaves your dock, truck, or salesperson's hands, it enters into the realm of channel inventory. It can become difficult and time consuming to manage inventory as you work to accurately oversee the continuous flow of units into and out of the channel. Channel inventory can pose risks and opportunities to your plan, and understanding it is key to enabling a truly demand-driven supply chain. In this session, you'll be introduced to different approaches to channel inventory management, and learn how the information you gain from channel inventory can be used to strengthen forecasting and business decision-making to your advantage.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate.

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4:00 PM - 5:00 PM CDT

SEWBOT® Made: Design for Automation of Apparel & Footwear

Pete Santora Regency C ENABLE MAKE

Imagine a world where clothing isn't manufactured until it’s ordered ... is this the death of the garment industry, or is this what the future of what apparel and footwear design looks like? With the end of cheapest labor in sight, manufacturers and brands are going to have to re-engineer the way clothing and shoes are made. Enter SoftWear Automation, a company that is localizing apparel manufacturing to make supply chains faster. Its SEWBOT® robotic sewing machines use AI and machine vision technology to cut and sew, for example, a new shirt in 22 seconds. This enables rapid reaction urban manufacturing anywhere in the world, regardless of the supply of inexpensive labor. By making it possible to manufacture apparel and footwear in the U.S. at the same costs as overseas, SoftWear's technology is enabling a local supply chain.

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4:00 PM - 5:00 PM CDT

How to Craft and Deliver a Winning Elevator Pitch

Kathleen Schroeder Heather Walker Regency D ENABLE

Being able to succinctly and effectively explain your professional skills in 30 seconds or less is paramount when it comes to your career. By developing your own elevator pitch, you'll enhance your personal brand and gain the ability to network and interview with confidence. This interactive session will help you understand the elements of an effective elevator pitch that highlight your areas of expertise and shows the value you bring. Being ready and having this pitch in hand can give you a competitive advantage and help you stand out among other professionals in the supply chain industry.

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4:00 PM - 5:00 PM CDT

Panel Discussion: Disruptive Innovation in Distribution and Logistics

Bob Ferrari Ernie Hernandez, CPSM Jennifer Homme Amit Sharma Matt Yearling Columbus AF RETURN ENABLE DELIVER

Although disruptive technology and innovation can seem frightening, there is no doubt that it is going to change the face of business. By creating entirely new systems, long-held distribution and logistics paradigms are shifting like quick sand. How do you succeed and thrive in this fast-paced environment while creating differentiation and executing long-term growth strategy?
Join this interactive panel discussion and learn what disruptive innovation in distribution and logistics means for your supply chain.

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Tuesday, October 2, 2018
8:30 AM - 9:30 AM CDT

How to Effectively Facilitate Supply Chain Training and Development in a Virtual Global Learning Environment to Engage and Excite Participants

This session will present a variety of training and education approaches and cases and show you how to set up successful virtual classrooms, meetings and informational sessions. Presenters will share best practices that engage and create social connections with participants. You'll learn the fundamentals of facilitating effective training and development in supply chain and the APICS Body of Knowledge. Designed for an intermediate audience with some prior experience in presenting, chairing meetings, or instructing face to face, this session is designed to aid instructors in their experimentation and continuous improvement of new methods to effectively connect with their audience. The importance of preparing participants using change management techniques as well as lessons learned from failure will also be discussed. Attendees will learn the similarities and differences of online, blended, and face-to-face learning, and discover more ‘brain-friendly’ and customer-focused approaches for effectively delivering web-based training.

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8:30 AM - 9:30 AM CDT

5 Key Issues to Prepare for and Anticipate Tomorrow's Supply Chain

Jean Michel Guarneri François Régis Le Tourneau Columbus AF PLAN ENABLE

This vision for achieving supply chain excellence by 2020 takes a look at five key issues to enable organizations to anticipate and prepare for tomorrow's supply chain. As new technologies significantly improve the quality of service, traceability of operations and inventory management, and reduce logistics costs, the agility and resilience of organizations is fundamental. In a rapidly changing world, businesses must adapt in real time by developing progressive organizations. Becoming omnichannel will be an imperative to serve customers with the same level of requirements whether online, in a shop or department store, or simultaneously. The management of human capital is another major vector of performance in the logistics and supply chain function. Helping existing teams to progress and transform, adapting training programs and attracting new talent will be the major challenges of the coming years. Finally, the supply chain will have to be more responsible than ever with regard to the health of its operators and protection of the environment.

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8:30 AM - 9:30 AM CDT

Pump Up Your Supply Chain Career with People Skills

Karen Alber Regency AB ENABLE

Highly complex people dynamics in the workplace is today's reality, and it's just getting harder. We need people skills more than ever to navigate the confusion, tension and conflicts that come with it. This session will give attendees the insight they need to build crucial skills for greater resiliency to weather the storms in (and outside) the workplace. Participants will gain a rare perspective from a former CIO and executive for respected corporations: Quaker Oats, PepsiCo, Heinz and MillerCoors. The presenter will share the insights that helped her move from a night shift production supervisor to the C-suite. You'll come away with people skills you can apply immediately to rise above the storms and become one of those leaders people will remember and wish they could work for again. You'll be introduced to tools that guide you in identifying and defining what you want to be known for, and more importantly, how to leverage those skills. You'll leave with tools for building people skills (that aren't taught in company programs or school), hear facts and examples that show why the people stuff can be more important than the technical stuff, and gain resiliency skills that will make a difference at work and in your personal life.

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8:30 AM - 9:30 AM CDT

Re-Imagining Freight Rail: Technology, Customers and Service

Jocelyn Hill Nicholas Little Regency C RETURN DELIVER

North America's freight rail network (spanning 138,500 miles in the USA) is the world's largest and most utilized. From its beginning in the 1820s, railways have continually innovated, yet the "iron horse" is hardly seen as groundbreaking or technologically adept. But today, Precision Scheduled Railroading is improving on-time delivery and other performance metrics through different approaches to traditional railroad thinking. This relevant, informative, enlightening and entertaining session will explore the scale and scope of current rail operations; outline key technical changes and opportunities; and help you understand and apply criteria for modal choice in your transportation sourcing decisions. The presenters will relate ideas with experience, problems with solutions, and focus on turning some of the challenges faced by shippers, operators and customers into opportunities. Ultimately, the strategic use of freight rail can improve supply chain performance via inventory reduction, environmental improvements, and the use of data analytics to improve decision-making.

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8:30 AM - 9:30 AM CDT

From Linear Supply Chains to Digital Supply Networks

Chris Richard Regency D ENABLE

Supply chain as defined by the SCOR standard is the integrated process of plan, source, make, deliver, return, and enable from suppliers’ supplier to customers’ customer. The model illustrates a sequential set of physical, work, and information flows that largely operate in a linear model. Digital technology capabilities such as artificial intelligence, IoT, machine learning, robotics, additive manufacturing, and advanced analytics, are not only driving changes to the SCOR standard (see SCOR Digital Edition announcement) but also driving a new set of questions regarding the nature and relationship of more complex and tightly integrated supply networks. These dynamic, interconnected systems concurrently plan, execute, and enable digital supply “chains” – we refer to this next generation model as a “Digital Supply Network”. This presentation will introduce the Digital Supply Network model, discuss disruptions requiring this next generation thinking, contrast the Digital Supply Network with the SCOR standard, define where the Digital Supply Network fits within an organization’s digital transformation roadmap, and describe the digital disciplines needed to achieve supply chain excellence in this new era.

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9:45 AM - 10:45 AM CDT

Big Data Implications to Business Decision Making: Data Abounds, Data Confounds

Anthony Scriffignano Regency C PLAN ENABLE

In this session, Dr. Anthony Scriffignano, SVP and Chief Data Scientist at Dun & Bradstreet, will explore how the massive availability of data is changing the way business decisions are made in the modern context. Scriffignano has provided advice to governments and senior executives worldwide, including best practice for understanding the impact of regulatory efforts and the future implications of protecting critical national infrastructures and assets. This session will cover three main themes: Our Curious World (how the data around us continues to change); Risks and Our Response (practical examples of connecting disparate information to make better decisions); and Future Trends and Recommendations. This talk will challenge our thinking about the abundance of data and the skills leaders need to succeed.

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9:45 AM - 10:45 AM CDT

Navigating the Unpredictable: Brexit, Hurricanes and Tariffs...Oh My!

How can you predict the unpredictable? Today’s economy is one of intricate supply chains that traverse borders, time zones and cultures. The complexity of cross-border supply chains are vulnerable to sudden, unexpected changes. How can today’s global supply chain professional navigate a path for success when major, unforeseen changes occur? Please join our panel of leading global supply chain practitioners to discuss their strategies for successfully navigating the unexpected.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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9:45 AM - 10:45 AM CDT

Inventory Management in the New Normal

Phillip Kosik, CPIM, CSCP Regency D RETURN PLAN DELIVER MAKE

Phillip Kosik's previous employer in the stone industry barely survived when the housing bubble burst in 2008, but he was fortunate to land on his feet working at one its competitors. In so doing, he had the opportunity to do what many of us don't: a "do-over" that builds upon some of the lessons learned during his first experience of bringing a company out of the Stone Age of supply chain management. This presentation is a case study of how Phillip applied the APICS Body of Knowledge to help Eden Valders Stone adjust to the "new normal". He will discuss how his company invested in technology to improve the system and provide real-time visibility, and review some of the tools Eden Stone uses today that enable it to reduce inventory while maintaining excellent on time delivery performance.

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9:45 AM - 10:45 AM CDT

The Psychological Forces that Shape Supply Chain Finance

Thomas Dunn David Wuttke Regency AB ENABLE

We often like to believe that we are rational, that we purely do what's in the best interest of our firm, our suppliers and our other interests. The truth is: we are not!
Taking the framework of Charles Munger's famous 1995 speech on behavioural tendencies, we see how our decisions are heavily biased by a rich set of behavioural tendencies. From Reward and Punishment Superresponses to Kantian Fairness Tendencies, this is SCF as you have never seen it before.
Studying a comprehensive dataset on supply chain finance, we demonstrate how these forces are relevant today more than ever. Through the discussion of several cases, we illustrate how the insights of our research are helping firms to design more ever effective supply chain finance programs.

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9:45 AM - 10:45 AM CDT

Procurement as a Strategic Business Partner – Establishing Stakeholder Relationships for Optimal Supply Chain Value Delivery

Anna Barej Patrick Collins Columbus GL ENABLE SOURCE

In many companies one KPI is used to measure the success of the Procurement function. Cost optimization goals are a priority which often times also exists in conflict with functional business objectives. Pressures to deliver hard savings, combined with G&A cost restrictions, not only cultivate development of resource-constrained & tech-dependent organizational models, but also leads to heavy reliance on insular cost-obsessed procurement tactics which deprioritize the strategic growth-enabling functional Procurement capability.
In this session, McDonald’s will share how they have established strategic partnership with functional stakeholders enabling Procurement to challenge status quo and lead growth enabling transformations while achieving cost optimization goals.

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11:00 AM - 12:00 PM CDT

Put a Shine into Your E-commerce Strategy

Shawn Batka Columbus GL PLAN ENABLE DELIVER MAKE

E-commerce has changed the face of retail and the way consumers shop for the products they want. Many CPG companies are struggling with e-commerce and how to build a competitive supply chain. This presentation outlines quantifiable methods to meet rising customer expectations while accounting for volatile demand and complex supply risks. You'll learn some of the most common pitfalls and share best practices from experiences at a CPG company as it implemented a new e-commerce strategy to increase their competitiveness. Turtle Wax Director of Strategic Supply Shawn Batka will present practical, real-world examples of improving e-commerce strategies to improve customer experience while enhancing the value proposition.

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11:00 AM - 12:00 PM CDT

Supply Chain Optimization Through Risk Modeling and Automation

Vinodh Balaraman Derrick Fournier Columbus AF PLAN ENABLE

This presentation will chart the maturity of supply chain analytics and examine in greater detail how automation, stochasticity and standardization can help usher in a new era of innovation. The speakers will review the evolution of supply chain analytics, which generally falls into three distinct phases: building the platform, developing the analytical rigor; and advancing capabilities. The presentation then provides an up-close look at a case study of supply chain optimization through risk modeling and automation. Finally, presenters will discuss the application of advanced analytics. Supply chain processes provide a rich source of data that can be the foundation for advanced analytics. Manufacturing sensor data and quality data (descriptive text comments) were used to predict batch failure and batch yield leveraging machine learning techniques. Insights gleaned can be leveraged for real-time process adjustment. Additionally, patterns can be captured over time to drive offline corrective action.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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11:00 AM - 12:00 PM CDT

Conquering and Capitalizing on the Challenges in an E-Commerce World

Ronald Kyslinger Regency AB ENABLE

This session takes a closer look at some of the challenges we face in an e-commerce world, and identifies ways to overcome and capitalize on the new status quo. For instance, labor is growing scarce and workers can be lured away to a similar role elsewhere for a difference of $0.25/hr. or less, increasing turnover and training costs. There is the need to create sustainable jobs, jobs that teach people a skill and that are less labor intensive, jobs that people would be willing to brag about, and jobs that make them want to get out of bed every day. There's the need for ever-increasing speed, throughput and supply chain efficiency from click to delivery. There's the challenge of SKU proliferation and trying to be everything your customers want, while dealing with inventory management. There's also the need to lower costs and minimize product damages and other expenses. And there are limitations to the current capabilities of automation. Explore solutions to these and other challenges as the shift toward e-commerce continues to gain strength.

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11:00 AM - 12:00 PM CDT

Three Key Steps to Ensuring Quality at Outsourced Suppliers

James Ullum, CPM Regency D ENABLE SOURCE

Manufacturing your company’s products at outsourced suppliers, whether onshore or offshore, isn't just about lowering costs. Managing the quality of output among your outsourced suppliers is critical and can greatly impact your bottom line, your operational efficiencies, and your organization's credibility. This session will present an aggressive, comprehensive three-step program to accurately assess the level of quality risk at an outsourced supplier; create effective, quality documentation that will ensure expectations are met on both sides; and to set up metrics that will measure supplier performance and provide a benchmarking system to gauge future improvement. By employing these three steps in a comprehensive and integrated program, your organization can effectively ensure the quality among your network of outsourced suppliers.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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1:30 PM - 2:30 PM CDT

The Convergence of Compliance

Charles Thomas Columbus GL ENABLE SOURCE

Business today face an ever-growing raft of compliance regimes, with new guidelines, regulations and legislation bringing about new demands and restrictions. We're seeing the introduction of new laws, policies and rules designed to curb illegal practices like bribery, corruption, money laundering and human trafficking, among others. As companies juggle a rapidly changing regulatory environment and the need for operational transparency, they are increasingly working to create a consolidated and harmonized set of compliance processes, one that streamlines and combines activities without any duplication of efforts. How can complying with one regulation help cover another, and how and where do you find the common ground that can make compliance a real benefit to your business?

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1:30 PM - 2:30 PM CDT

Enhance Your Presence on LinkedIn

Raissa Masket Regency D ENABLE

What does your social footprint say about you? Does it accurately embody all of the attributes that make you unique, while also showcasing your company’s culture? During this session, you will learn how to use LinkedIn to make your personal brand top notch by building out a stellar LinkedIn profile, curating and sharing content relevant to you, while at the same expanding your professional network. Both recruiters and employers are using LinkedIn more than ever to source candidates for employment. For those seeking employment, LinkedIn has become a key tool for job hunting, networking, self-publishing and professional development.

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1:30 PM - 2:30 PM CDT

Redefining Airline Catering at the World’s Busiest Hub Using the Theory of Constraints, Lean and Six Sigma

Chris Fay Regency AB PLAN ENABLE

The competitive landscape forced Delta Air Lines to rethink every aspect of its business model, and it saw the need for a new catering approach — one that deviated from the traditional format. Thus Delta embarked on a journey utilizing the Theory of Constraints, Lean and Six Sigma principles across and within its catering operations. A new, more methodical approach emerged, and Delta's catering model is no longer a single standard among all fleets. Instead, it is highly variable and flight-specific. Hear how Delta created its new platform for system improvements, and learn the elements of an implementation model capable of thriving in even the most challenging environment.

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1:30 PM - 2:30 PM CDT

Driving Competitive Advantage: Accelerating the Rate of Return on Digital Investments

Peter Bolstorff, CSCP, SCOR-P Columbus AF ENABLE

Compare your supply chain excellence investment strategy to other top firms. Are you focusing on the areas that will help you gain a competitive advantage? What technology investments are you making to help you overcome challenges?
In this session, Peter Bolstorff, executive vice president, APICS, will give attendees an inside look at the areas supply chain excellent companies are working on, the benefits they are counting on, and the technology investments that will enable them.

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2:45 PM - 3:45 PM CDT

Onboarding, Retaining and Developing Today's Diverse Supply Chain Professional

Elizabeth Hair-Estrella, CSCP Columbus GL ENABLE

With the shortage of supply chain talent in today’s business landscape, professionals are challenged to not only identify and recruit top professionals, but also retain high performers once they are hired. At the same time, the multi-generational workforce is bringing its own set of challenges, with four distinct generations dominating the business environment. Against this backdrop, the way we manage and onboard our employees needs to evolve. This session will present specific best practices that can be applied immediately. Attendees will learn how to develop an onboarding program designed to effectively retain talent, and go through the framework for an effective mentoring program that leverages an organization's more tenured professionals for their experience and insight. It also outlines the elements of a multi-faceted program designed to build better supply chain professionals. Building programs into the lifecycle management of supply chain professionals results in better retention, better developed and prepared professionals, and more engaged employees.

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2:45 PM - 3:45 PM CDT

Panel Discussion: Bringing S&OP to the Next Level

In this panel discussion, we will discuss what is lacking in many S&OP processes and provide best practices and practical takeaways to be applied to your S&OP in order to bring it to the next level and drive efficiency and growth. Whether you are in the initial stages of S&OP implementation or your S&OP sits at stage 3 or 4 of the maturity model, this lively panel discussion will provide the insight you need to assess and improve your business performance.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate.

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2:45 PM - 3:45 PM CDT

Picking Up the Pace on the Life Sciences Industry

Regency D ENABLE

Pharmaceutical supply chains are driven by forces like regulation, patent expiration and risk aversion, and interruptions in supply can have disastrous implications for both patients and shareholders. Today, several trends are shaping the pharmaceutical and life sciences industry supply chain. This session will provide a recap of the recent Supply Chain Best Practices Workshop hosted by APICS and DBI Network and held at Biogen in Cambridge, Mass. in April 2018. At the workshop, three practices were reviewed as key drivers in the pharmaceutical supply chain: end to end product serialization and traceability; risk management for business continuity; and multichannel demand management. This session will explore these and other trends of interest to the pharmaceutical and life sciences communities, and solicit more APICS members to join this new Industry Group

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2:45 PM - 3:45 PM CDT

“Let Me Tell You A Story…” - The Use of Storytelling in Supply Chain Management

People can easily forget facts, but a great story is remembered for a long time. Storytelling is an effective and useful method of communication that allows you to make your point and be remembered. It is said that a well-told story is irresistible. Storytelling can win hearts, minds, and inspire people, making it an extremely effective tool for supply chain professionals to use to compete for the attention of the executive suite as you pursue new initiatives, budget dollars, or capital investment. This session will provide fundamentals on ways to effectively influence others through effective storytelling, and provide techniques to improve your communication skills.

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8:15 AM - 9:15 AM CDT

The Power of the Pilot: How a Proof of Concept Can Help You Build Momentum for Change

Christine Barnhart, CPIM, PMP Columbus AF ENABLE

There is always room for improvement in supply chain, and with new processes, tools, and technologies emerging daily, it can be a challenge to determine how best to allocate limited resources. Even once you convince senior leaders that change is needed, it can be difficult to quantify ROI, test the integration of people, processes or tools in a live setting, and gain leverage with middle management to ensure a successful implementation. A proof of concept or pilot strategy is a wonderful means of not just evaluating the feasibility of a new tool or process, but also for demonstrating its effectiveness and helping foster consensus for change. In this session, you will learn how Berry Global leveraged pilot programs to build momentum and ultimately drive the transformation of its supply chain planning processes. With almost $8B in annual revenue and 130 plants around the world, it was not an easy or inexpensive undertaking, but a series of six pilot programs conducted over nine months allowed Berry to develop and refine a project plan and demonstrate value to senior leadership, thereby reducing risk and accelerating results.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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8:15 AM - 9:15 AM CDT

Precisely Wrong - Why Conventional Planning Fails and How to Fix It

Carol Ptak, CFPIM, CIRM Chad Smith Regency AB PLAN

Planners and buyers who interact with material resources planning (MRP) systems every day know that something is very wrong. If they were to do exactly what MRP told them to, there would be disastrous consequences for their companies and careers. But what if there is a fatal flaw in MRP that makes it incapable of conveying relevant information? This presentation will identify this flaw and reveal an elegant solution. Participants will gain a new depth of understanding about conventional planning systems, as well as a list of solutions they can to implement at their own organizations.

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8:15 AM - 9:15 AM CDT

How Customer Demands are Re-Shaping Last-Mile Delivery

Christophe Letelier Regency D RETURN ENABLE DELIVER

Customer demands are re-shaping last-mile delivery, empowered by increased visibility and technology, and global enterprises must stay aware and ahead of the changes taking shape. This session takes a look at different Business model such as seller arranged delivery; intermediary-arranged delivery and buyer-arranged pickup. We'll explore some of the challenges of balancing customer expectations with commercial reality, and analyze return processes and cost implications. The presentation will cover some of the more interesting disruptive technologies in delivery with drones; delivery robots; and driverless cars, and the latest in using advanced algorhythms and analytics to your advantage.

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8:15 AM - 9:15 AM CDT

Building the Next-Gen Innovative High-Tech Supply Chain

Pradipa Karbhari, CSCP, PMP Regency C ENABLE

Our world is growing increasingly sophisticated, and the complexity of our global demand for goods and services is constantly rising. As we continue to plan, source, manufacture and deliver new products across an ever-increasing number of supply chain configurations and geographies with ever-shortening onboarding cycles and product lifecycles, it becomes imperative to adopt next-generation technologies and integrate across a broad range of partner ecosystems. This presentation takes a detailed look at how high-tech chains are increasingly being built using new and innovative technologies including artificial intelligence, the Internet of Things, machine learning, cognitive services, and chatbots, resulting in increasingly connected and orchestrated world class supply chains bringing together a complex but connected world.

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8:15 AM - 9:15 AM CDT

The World Café – Ethical and Sustainable Supply Chain

Cathy Iammartino Columbus GL ENABLE

A World Cafe is a process through which an issue or topic is explored through multiple conversations that incorporate many ideas. This year participants will discuss the crucial questions all companies face as they develop their ethical and sustainable supply chain and operations management strategies. This is a unique opportunity for attendees from across the globe to discuss how incorporating ethical and sustainable supply chain practices can improve overall supply chain performance. Attend this interactive session and explore this important issue as it relates to the future of supply chain.

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1:30 PM - 2:30 PM CDT

The Blockchain Transformation of Supply Chain Management

Jack Shaw Grand Ballroom AB ENABLE

From the earliest days of computing, emerging technologies have been leveraged to improve supply chain management. But to date, these technologies have primarily been point solutions – applicable only within a particular process or in a specific geographic location. This is still true even for such leading edge technologies as the industrial internet of things (IIoT), 3D printing, augmented and virtual reality, and even AI and machine learning. But blockchain technology changes the game. Blockchains provide the decentralized infrastructural glue that ties all of the points together, thus enabling the digital transformation of not just individual processes or organizations, but entire ecosystems. Come learn how and why blockchains, combined with other technologies, will transform your supply chain and how you can plan to benefit.

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1:30 PM - 2:30 PM CDT

Top Supply Chain Sourcing Trends in 2018 and Beyond

Jeff Purnell Regency AB SOURCE

The acceleration of change continues to challenge all industries -- customer consumption patterns are shifting, forcing business models to adapt. At the same time, dynamic and consolidated supply bases are causing businesses to rethink traditional sourcing best practices. In this new world of sourcing, moving to a digital business and taking a strategic approach to operations has never been more critical. In this session, we’ll explore the top sourcing trends in 2018 and beyond that will enable your business to adapt and catch the key transitions in sourcing.

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1:30 PM - 2:30 PM CDT

From S&OP to IBP, a Challenging and Exciting Journey!

In 2015, the supply chain team at Monsanto's vegetable seed business embarked on a journey to advance the S&OP process and evolve from demand and supply balancing to an integrated planning process that aligns sales, marketing, supply chain, product management and finance. The goal was to improve operational excellence by better linking financial planning to operational planning, as well as high level strategic plans with day to day operations. In 2016, Monsanto's Integrated Business Planning (IBP) process went live, changing the way the organization thought about supply, demand and financial targets. 2017 was a year of building visibility, cross-functional and global alignment across stakeholders, collaboration and consensus building, and improved forecast accuracy. Today, IBP is Monsanto's way of collaborating, communicating effectively, being in sync on strategy, and working seamlessly toward one goal. At the same time, it optimizes inventory utilization and contributes toward profitability. This presentation tells the story of Monsanto's IBP journey: what they learned, major accomplishments and challenges, and the vision for the future through the next level of maturity. The focus is on process, governance and change management, including the important role of senior leadership.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate.

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1:30 PM - 2:30 PM CDT

Women in Supply Chain Forum: Empowering the Next Generation of Supply Chain Leaders

"Empowering the Next Generation of Supply Chain Leaders"
Join this interactive session and be a part of APICS effort in empowering women in supply chain. You will hear from Lisa Sallstrom, Vice President of Certifications and Membership at APICS, why it is important to APICS to attract, promote and retain women in supply chain. 

"STEP FORWARD"
AJ Jorgensen, Assistant Vice President of Strategic Engagement at The Manufacturing Institute will share some statistics on current states and progress to date based on continues research project by the Manufacturing Institute, Deloitte and APICS on women in Manufacturing.

"ADVANCE: Diversity & Inclusion Program for Supply Chain & Network Operations (SCNO)"
Hear from Mona Maurelli, Managing Director at Deloitte, sharing the Diversity and Inclusion program she is leading in Supply Chain, key accomplishments over the past years and plans for years to come.


"Keys to Success"
Karen Alber, former MillerCoors Chief Information Officer, who helps leaders and organizations enact positive change and build leaders will share valuable information on things every women in supply chain needs to know.

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1:30 PM - 2:30 PM CDT

Clever, Effective, and Cheap – Strategies for Lean Warehouse Operations

Darin Wolding Regency C PLAN ENABLE MAKE

Rarely do people equate warehousing with Lean, because the term connotes many of the seven wastes that Lean disciples are taught to eliminate. However, many companies are recognizing the benefits of moving inventory away from manufacturing areas to free up capacity and floor space for revenue-generating activities. Unfortunately, many of these same companies don't have the expertise to manage warehouse operations, and it can become a source of pain, frustration, and profit leakage. This presentation, based on a case study, will share a proven methodology to plan and manage a high-velocity, cost-efficient, lean warehouse operation. Participants will learn core lean operating principles as they apply to warehousing, and discuss innovative ideas for managing capacity, congestion analysis, operational cadence, and optimized inventory slotting … all without the need for heavy investments in warehouse management systems or outsourcing to a 3PL.

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1:30 PM - 2:30 PM CDT

The Sustainable Supply Chain: Leveraging Digitalization and Sustainability to Build a More Competitive Supply Chain

Al Zucco Regency D PLAN SOURCE DELIVER MAKE

As supply chain leaders navigate the increasing role of digital technologies and automation, there is significant opportunity for organizations to ensure sustainability is integrated across the components of plan, source, make and deliver.
The key topics addressed in this session will be the value of emerging technologies, lean concepts, and automation in supply chain. Attendees will also learn about how the integration of sustainable supply chain and digitalization can enhance the sustainability and performance of supply chains and the broader organization.

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2:45 PM - 3:45 PM CDT

S&OP Implementation Challenges

Patrick Bower, CPIM Robert Stahl Grand Ballroom AB PLAN ENABLE

Succeeding at S&OP doesn't come from doing what you do, better. Instead, it comes from doing things differently, to be better. When done properly, S&OP is capable of being transformational, creating benefits not before possible. It is, however, both counter-experiential and counter-intuitive.

Along these same lines, succeeding with S&OP requires a change in mindset that isn't always easy to achieve. In a "point/counterpoint" setting with Bob and Pat, this talk will focus on the kind of leadership changes needed to succeed at S&OP, and how to deal with the pitfalls one might encounter along the way.

Your S&OP process needs to be authentic to the things that make it operate to its full potential, and this session will show you how to understand the difference, and outline a roadmap that will move you forward.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate.

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2:45 PM - 3:45 PM CDT

The 2018 APICS Case Competition

Dean Martinez Regency D ENABLE

In this annual competition, student teams from around the world develop solutions to challenging case based on actual company situations, developed by APICS in collaboration with Deloitte Consulting, LLP. Join Dean Martinez, Chief Operating Officer and General Counsel at APICS, as he hosts three finalist teams competing for cash prizes and prestige. Come support the next generation of international supply chain leaders as they demonstrate their strategies and skills on-site at APICS 2018!

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2:45 PM - 3:45 PM CDT

Creating a Unified Supply Chain for Competitive Separation

Amit Sharma Jason Trusley Columbus GL RETURN ENABLE DELIVER

Omni-channel is finally a reality, as both brands and retailers seek competitive separation in an ever-changing environment. In this convergence of selling and distribution channels, operations and end to end supply chain are increasingly strategic capabilities. Moreover, the idea of Omni-channel is increasingly not simply about how to optimize one’s own individual supply chain, but now require serious movement toward integrated supply chains that leverage shared capacity, inventory and a consumer-focused view of the marketplace across brands, retailers and marketplace partners. In a world of “too much supply chain”, integration internally and externally is delivering outsized results in speed, productivity and customer experience.

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2:45 PM - 3:45 PM CDT

Women in Supply Chain Forum: The Many Faces of Women in Supply Chain Panel Discussion

Join this inspiring panel discussion moderated by Karen Alber, Partner at Internship group and former MillerCoors chief information officer , and hear Millissa Flanagan, Integrated Supply Chain Senior Vice President at AkzoNobel, Kelly Marches, Partner at Deloitte, Blanca Marquez Supply Chain and Logistics Director at Albea Cosmetics, and Sarah Robbins-Penniman, Global Supply Chain Management Deputy Director at Catholic Relief Services talking about their career journey and the decisions you should make to create the career you want.

This session is a part of 2018 Women in Supply Chain Forum

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2:45 PM - 3:45 PM CDT

Supply Chain 2.0

Steven Melnyk Regency AB ENABLE

This presentation explores the newest developments in supply chain management being driven by the emergence of three factors — the customer-centric supply chain, the experiential supply chain, and supply chain risk — and their implications for the theory and practice of supply chain management. These three developments are largely based on the same set of factors, namely, changes in technology, changes in the market, and changes in management's appreciation of the strategic importance of the supply chain. Presenter Steven Melnyk is professor of supply chain management in the department of marketing and supply chain management at Michigan State University's Eli Broad College of Business. At the conclusion of the presentation, participants will gain insight into the major developments transforming and shaping supply chain management today; be aware of the common elements driving recent developments; and understand the implications for supply chain managers.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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2:45 PM - 3:45 PM CDT

Navigating Supply Chain in a Startup World

Jennifer Homme Regency C ENABLE

After nearly 10 years holding successively senior roles in supply chain and e-commerce at Walmart, Jennifer Homme left the corporate world to join a West coast startup that designs and builds educational robots for children. Now, after four-plus years with Wonder Workshop, she has gained valuable insights into supply chain best practices in a startup environment. In this session, Jennifer will share the top five mistakes to avoid when designing your supply chain in a startup; how to evaluate and implement a 3PL; the key to selecting a reliable freight forwarder; steps to determine the right time for global expansion; and how to manage customer expectations for crowdfunding orders.

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4:00 PM - 5:00 PM CDT

Journey to the Balanced Scorecard

Keith Connolly Erin Korpela, CPIM Regency AB ENABLE

Mergers and acquisitions are common today, and companies — and more specifically supply chains — need to be proactive and flexible to obtain synergies and stay competitive. This presentation tells the story of overcoming challenges and standardizing a "Balanced Scorecard" of integrated key metrics between two legacy companies and three legacy supply chains in a post-acquisition world. Each of the organizations came with its own set of metrics, with different definitions, calculations and degrees of focus. This made properly evaluating areas in need of attention or that were excelling extremely difficult. The goal was to become one integrated organization and to create a standard one-page scorecard that could quickly show key metrics and performance across all teams. If you are interested in learning more about how AT&T overcame these challenges and used a SCORmark benchmarking project to help drive consistency throughout the business, this presentation is for you.

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4:00 PM - 5:00 PM CDT

Going Global, Keeping it Simple

Millissa Flanagan Columbus GL ENABLE

AkzoNobel's goal was to build a globally integrated supply chain, but also to keep the model simple and effective. What can an integrated supply chain offer in terms of further capabilities and improved performance? Millissa Flanagan will discuss the importance of connecting your supply chain from end to end to improve safety, productivity, and growth, while keeping the strategy simple. She'll illustrate AkzoNobel's journey so far and discuss what the next steps look like.

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4:00 PM - 5:00 PM CDT

Women in Supply Chain Forum: Hyatt Worldwide – The Business of Inclusion & Diversity

Tyronne Stoudemire Columbus AF ENABLE

As a global leader in hospitality, Hyatt knows that Diversity & Inclusion significantly enhances the quality of products and services that they provide to their guests and colleagues. With a goal of building and sustaining a culture where everyone is embraced and valued for who they are so they can be their best, Hyatt seeks to create a sustainable strategy that points the way for Diversity & Inclusion to be embedded into talent acquisition, benefits, communications, leadership, performance management, workforce planning, and other ongoing HR processes.
Join this session to learn more about Hyatt’s diversity initiatives and the business case for diversity, including enhanced business results, access to growing markets, and attracting talent & workforce effectiveness.

This session is a part of 2018 Women in Supply Chain Forum

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4:00 PM - 5:00 PM CDT

Tug of War Between Supplier and Retailer: Capacity Decisions Under Demand Chasing

Jimmy Chen Regency D SOURCE

Fashion retailers often worry about supply-demand mismatch during a selling season. To minimize idle capacity, a supplier prefers receiving a retailer's order commitment as far in advance as possible. To maximize profit, the retailer may instead choose to place small initial orders to identify any popular products and then request additional capacity by pressing the supplier for expedited reorders — a tactic called demand chasing. Given supply chain entities tend to have imbalanced channel power, we model the tug of war between the entities on the capacity decisions. We show that the channel power can moderate the effect of demand chasing on capacity decisions. Moreover, we find that the effects of demand chasing do not always contribute to the entities' expected profits.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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4:00 PM - 5:00 PM CDT

Improve Your Business Acumen Now

Elba Pareja-Gallagher Grand Ballroom AB ENABLE

Surfing the waves of today’s volatile, uncertain, complex and ambiguous business landscape requires a new kind of business acumen. In this session, you’ll learn how to integrate techniques from the speaker’s finance and strategy toolbox into your skills portfolio. No matter what industry or function you work in across the supply chain, you will be able to immediately apply what you learn to improve business outcomes. Gain insights into innovation how-to and capital investment prioritization from an experienced e-commerce strategy professional.

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8:15 AM - 9:15 AM CDT

How Aerial Robots (Drones) Will Impact Your Organization in 2019

Matt Yearling Columbus AF ENABLE DELIVER MAKE

In this rapidly changing environment, the only way to stay competitive, drive superior performance, and better serve your customers is by combining automation and investment in digital technologies. Thanks to advancements in technology, particularly cloud computing, the internet of things (IoT), drones and mobile technology the digital supply chain experience can now be real-time, data-driven, automated, integrated and connected. We will explore how industry-leading companies are leveraging drones to overcome complex and specific challenges, and improving inventory accuracy and employee safety while reducing costs. PINC provides advanced yard management, finished vehicle logistics and inventory robotics solutions to the world's leading brands. With PINC's scalable software, hardware, and services, companies are able to move goods through the supply chain faster, cost-effectively, consistently, and more efficiently.

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8:15 AM - 9:15 AM CDT

Digitizing the Supply Chain– Ready for Take-Off

Rob DeNardo Mark Hermans Roxanne Shinn Regency C ENABLE

Supply chains will change dramatically over the coming years as companies embark on digital transformations to drive better business outcomes and avoid disruption. Join this session to learn about PwC’s perspective on what makes a Digital Champion and to learn about Boeing’s digital supply chain transformation journey including the introduction of real-time analytics, a control tower and other emerging technologies to boost supply chain performance. Participants will learn about integrated supply chain ecosystems, key elements of digital supply chains and driving change across a large-scale supply chain.

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8:15 AM - 9:15 AM CDT

Case Study: Line-Side Material Replenishment Planning- Lean Manufacturing Considerations

Stephen Cimorelli, CFPIM Regency D PLAN MAKE

A key principle in lean manufacturing is to remove as much non-value-added work from operators as possible. One way to achieve this is to provide all materials needed by operators, as close as possible to the point of use, and to evacuate finished goods, waste, scrap, etc., without interrupting manufacturing activity. Schneider Electric calls this MPH — Material Providing and Handling. Key MPH objectives include safely providing component parts to assembly lines, evacuating finished goods, scrap and packaging, and simplifying and synchronizing information flow with product flow across the supply chain. To achieve this, a significant amount of planning is required. The materials team can't do this alone; teamwork is a must! Team with manufacturing engineering to design work benches, line-side part racks, delivery routes, delivery carts, and related vehicles. Team with safety engineers to evaluate and approve related processes and equipment. Partner with purchasing to deliver parts in line-ready packaging. This session is applicable whether your company is just beginning this journey, or you are looking for a benchmarking opportunity to help improve these processes in your operations.

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8:15 AM - 9:15 AM CDT

Next Gen S&OP: Profitability Through Embedded Predictive Analytics, Big Data and Risk Management — WOW!

Gregory Schlegel, CPIM Regency AB PLAN ENABLE

According to Gartner's four-stage S&OP maturity model, over the last 20 years almost 70% of companies have been operating in the first two stages ; Reacting and Anticipating. Why? It's not easy to start an S&OP process and even more difficult to sustain it. To address the uncertainty, complexity and risk that comes with global supply networks, new tools are emerging: tools that can help you make the jump to the more mature S&OP stages three and four. Tools like predictive analytics, big data, probabilistic modeling, Python, R, Hadoop and Spark can better handle uncertainty and effectively read and make sense of new, unstructured data coming from the internet. They have the power to help digitize supply networks, run & 'what-if' scenarios to quantify how supply chains will react to stimuli from within and outside the organization, and evaluate unstructured data to develop statistically strong patterns of suppliers and customer buying habits and sentiments. Can these new tools successfully support the jump to the more mature S&OP stages three and four? The face of S&OP will dramatically change as these tools accelerate learning across the enterprise to enhance the precision of Next Gen S&OP decisions.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate and as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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8:15 AM - 9:15 AM CDT

Supply Chain Research and Analysis for Space Systems

Jonathan Root Columbus GL ENABLE SOURCE

NASA's Goddard Space Flight Center (GSFC) is a world-class space science and space flight enterprise based primarily in Maryland that relies upon complex supply chains of contractors located throughout the U.S. and around the world. These supply chains are subject to a shifting array of conditions and risks which can disrupt or threaten the production and delivery of high quality products and services for complex space systems. In recognition of such challenges, Supply Chain Research and Analysis has been developed and performed over the last several years to gain timely insight into the operating environment, performance, capabilities and viability of current and prospective suppliers for mission projects. The research and analysis, which complements and supports ongoing project and supplier management practices, uses business intelligence and a holistic analytical framework to produce several types of reports (over 100 delivered to date) that address key technical, production, business enterprise, market and security factors. This session will provide an overview of GSFC's Supply Chain Research and Analysis capability and its value in illuminating risks and assuring the success of NASA mission projects.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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1:30 PM - 2:30 PM CDT

Solving the Negotiator's Dilemma: An Informed Approach to Negotiation

Greg Taylor Columbus GL ENABLE SOURCE

The Negotiator's Dilemma is the concept that tough negotiators tend to extract more concessions from their counterparts, but are also more likely to never reach an agreement. This session will show you how to overcome gridlock using what's known as the Informed Approach to negotiation, a method that borrows some of the best aspects from the competitive, behavioral, and integrative approaches to negotiation. During this session, participants will learn the basics of negotiation theory and learn the key elements of the Informed Approach, with its focus on elements like ethics, communication, respect. You'll learn examples of a helpful contract clause, quantifiable leverage points, and how to organize information in process templates. The presentation will include firsthand insights from the speaker's career of conducting negotiations for Philips Medical.

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1:30 PM - 2:30 PM CDT

Redefining Returns: Not Just the Cost of Doing Business

Amy Augustine, CSCP Regency D RETURN

U.S. Cellular Reverse Logistics has been successful in driving a paradigm shift: one that moves away from the approach that returns are a cost of doing business, to one that recognizes the value that lies in returned assets. From launching an integrated business planning process to standing up a robust recommerce strategy, U.S. Cellular has proven that it can keep lower inventory, yet improve service levels for after-sales device needs. At the same time, it has been able to improve the speed of reselling to a disintermediated customer base. The U.S. Cellular C-suite now sees the value that the reverse supply chain brings to the organization in the form of both expense reduction and revenue recovery.

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1:30 PM - 2:30 PM CDT

S&OP Implementation Case Study

Anthony Zampello, CPIM, CIRM, CSCP Tim Zylstra Grand Ballroom AB PLAN ENABLE

Van Drunen Farms is a family-owned farm and food ingredient manufacturer specializing in the processing and distribution of fruits, vegetables and herbs. The company recently implemented a successful S&OP initiative. In this session, presented from the practitioner's point of view, you'll learn how the team at Van Drunen Farms came to the decision to implement S&OP, prior to implementing their first formal ERP system. The consultant who led the project will outline key steps and timing in the S&OP project, from initial awareness to the development of a custom process that runs the business today. Built on the APICS S&OP certificate model, processes were modified and adjusted to fit the culture of the company. You'll take a close-up look at the steps and reports that mark each step on the way.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate.

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1:30 PM - 2:30 PM CDT

The Future of Supply Chain Rests on Skilled and Diverse Talent

Ongoing dynamic shifts in global manufacturing require supply chain managers at all professional levels to master new technologies, constantly shifting marketplace demands and key advanced management skills. To have a successful supply chain career, young professionals in particular must gain the ability to meaningfully contribute to their organizations and networks. Join APICS CEO Abe Eshkenazi, CSCP, CPA, CAE, for a panel discussion with both students and senior executives as they explore diverse perspectives on evolving talent requirements, as well as strategies for unleashing the full potential of current and future supply chain professionals.

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1:30 PM - 2:30 PM CDT

Digital Industrial Transformation -- How GE Enhances Operations with Cutting-Edge Technologies

Gerald Jackson Regency AB ENABLE

General Electric is continually pioneering and adopting disruptive technologies like IOT, big data, artificial intelligence and automation. In this session, GE Digital VP Gerald Jackson will discuss Operations Performance Management (OPM), a solution that helps industrials undergo a digital transformation and optimize the throughput of industrial processes. OPM uses data and advanced analytics to help businesses make better operational decisions, provides early warning if industrial processes deviate from plan, and arms operators with the information and time to troubleshoot issues and take preventative actions to meet business goals.

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2:45 PM - 3:45 PM CDT

The Importance of Mentorship in Advancing Your Supply Chain Career: Things all Mentors and Mentees Should Know

Mentoring relationships are based on mutual respect, trust, shared values and good communication. In this session, we will discuss the importance of mentorship, what it means to the mentee and the mentor, the benefits and the potential pitfalls, and how mentoring can be a win-win for both. Attendees will learn why such programs are important, how to begin a formal or informal mentor program, and what it takes to be a good mentor or mentee. You'll also be introduced to the APICS mentor program, an online program that connects students and young professionals with more experienced individuals in the same geographic region who provide leadership and career guidance.

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2:45 PM - 3:45 PM CDT

The 4th Industrial Revolution and the Supply Chain

Kevin McDunn Katie Tillery-Merk Regency C ENABLE

“Digital” is an overused adjective. It risks understating the revolution that is underway in supply chains. Internet of things, artificial intelligence, cloud and other technologies are converging to enable the most visionary companies establish continuous, learning cycles in their operations. These cycles can produce accelerated growth curves that subsume the competition. This session will share a technical vision and economic model to frame your investment strategy so your firm can also experience continuous improvement on steroids. Examples of specific projects and companies on the journey and suggested next steps are offered.

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2:45 PM - 3:45 PM CDT

The Role that Operations Planning Can (and Should) Play in New Product Development

Dustin Levy Columbus GL PLAN

New product launches are a critical element of many businesses. While the bulk of the new product strategy and development work is carried out by the sales, marketing and engineering teams, there is much to be said when it comes to the merits of including operations planners in the process- the people who are responsible for building all of this stuff in the first place! This session presents a simple and executable framework for new product strategy development that includes operations planning, promoting greater cross-functional involvement. The discussion will outline the role that that operations planners can and should play in this strategic planning process to maximize the likelihood of realizing organizational objectives.

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2:45 PM - 3:45 PM CDT

Changing the Game: Universal Principles to Create More Value

Dean Myers Regency AB ENABLE

Coca-Cola's vice president of supply chain for the McDonald's division will help you uncover powerful ideas and insights that will create more value for you and your organization, now. This dynamic presentation from a high-performance global leader will show you how to make the slow... fast, and make the hard... easy. It uses real tools and an approach that can accelerate the work that matters most. Today, especially in the immense complication that is supply chain, these principles provide a clear path forward. The application is immediate. You will learn how to build and repair trust; how to accelerate your key projects; how to uncover new solutions to your challenges; and game-changing actions that can be put in place immediately.

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2:45 PM - 3:45 PM CDT

VUCA: Don't Fight It, Lite It!

Daniel Marino, CPIM Blanca Marquez, CPIM Grand Ballroom AB PLAN ENABLE

Supply chains from all industries are facing Volatility, Uncertainty, Complexity, and Ambiguity: VUCA. What if in the course of managing supply chains, we revise the paradigm and establish VUCA as a source of competitive advantage? What if, instead of fighting the challenges brought on by VUCA, we consciously develop simple new processes to manage this inevitable complexity? What if we focus on volatility as the key active ingredient for mitigating the effects of uncertainty and ambiguity? To rationally deal with VUCA, it is imperative to have excellent supply chain visibility, appropriate processes and systems in place, and a deliberate risk management strategy. This session will explain in detail each of these three elements and share specific actions and examples that can be quickly implemented, mostly through change management efforts and with minimum investment.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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2:45 PM - 3:45 PM CDT

Driving Operational Excellence Panel Discussion: Sourcing and Procurement Strategies to Address Today’s — and Tomorrow’s — Growing Challenges and Opportunities

Anna Barej Bill Michels Jonathan Root Sean Trainor Bob Trebilcock Columbus AF ENABLE SOURCE

Evolving technologies and the emergence of new business models are contributing to growth opportunities and expansion in cost-reduction around supply chain sourcing and procurement. Please join our panel of leading global supply chain practitioners to discuss best practices to achieve the lowest possible cost, while minimizing supply risk with the help of strategic sourcing, supplier management and procurement optimization. This interactive panel discussion will address several aspects of sourcing and procurement, including strategy, organization, people, processes, content and technology.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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4:00 PM - 5:00 PM CDT

Using Business Process Reengineering (BPR) to Drive Continuous Improvement

Alistair Betts, CPIM, CDDP Columbus GL ENABLE

In three years, Gogo has grown from 420 to 1,250 employees, dramatically increased its product offering, launched complex new product technologies, and required a 300% per annum increase in supply chain throughput to meet growing customer commitments. When everything is changing and expanding — organizational structure, external quality and customer compliance standards, regulatory compliance and management needs; how do you keep your business processes up to speed, while meeting customer commitments, and aiming for best-in-class standard operating practices? In this session, learn how Gogo used Business Process Reengineering (BPR) to transform the business from a heavily siloed, manual and reactionary mode of operation, into a cross-functional, integrated, proactive and standard operating practice mode of operation. This session will introduce BPR and its outputs, explain how to implement large-scale business change, and explore how to leverage BPR to drive continuous improvement.

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4:00 PM - 5:00 PM CDT

Talent Management: Your Supply Chain’s Most Important Strategic Initiative

Darrell Edwards Regency AB ENABLE

Tomorrow’s supply chain wins through talent management, and it is likely your supply chain’s most critical strategic imperative. In this session, Darrell Edwards, senior vice president and chief supply chain officer at La-Z-Boy Inc., will share leadership lessons for transforming and leveraging a supply chain’s talent base into its greatest position of strength. Key points include evaluating and managing your talent stream; organically developing supply chain leadership; connecting the supply chain talent base to the business' overall strategy; how to determine if your supply chain is winning or losing through talent; and tips for leading and motivating cross-functional teams.

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4:00 PM - 5:00 PM CDT

Conquering Blindness: Understanding Channel Inventory

Greg Spira Grand Ballroom AB PLAN ENABLE

Once your product leaves your dock, truck, or salesperson's hands, it enters into the realm of channel inventory. It can become difficult and time consuming to manage inventory as you work to accurately oversee the continuous flow of units into and out of the channel. Channel inventory can pose risks and opportunities to your plan, and understanding it is key to enabling a truly demand-driven supply chain. In this session, you'll be introduced to different approaches to channel inventory management, and learn how the information you gain from channel inventory can be used to strengthen forecasting and business decision-making to your advantage.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate.

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4:00 PM - 5:00 PM CDT

SEWBOT® Made: Design for Automation of Apparel & Footwear

Pete Santora Regency C ENABLE MAKE

Imagine a world where clothing isn't manufactured until it’s ordered ... is this the death of the garment industry, or is this what the future of what apparel and footwear design looks like? With the end of cheapest labor in sight, manufacturers and brands are going to have to re-engineer the way clothing and shoes are made. Enter SoftWear Automation, a company that is localizing apparel manufacturing to make supply chains faster. Its SEWBOT® robotic sewing machines use AI and machine vision technology to cut and sew, for example, a new shirt in 22 seconds. This enables rapid reaction urban manufacturing anywhere in the world, regardless of the supply of inexpensive labor. By making it possible to manufacture apparel and footwear in the U.S. at the same costs as overseas, SoftWear's technology is enabling a local supply chain.

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4:00 PM - 5:00 PM CDT

How to Craft and Deliver a Winning Elevator Pitch

Kathleen Schroeder Heather Walker Regency D ENABLE

Being able to succinctly and effectively explain your professional skills in 30 seconds or less is paramount when it comes to your career. By developing your own elevator pitch, you'll enhance your personal brand and gain the ability to network and interview with confidence. This interactive session will help you understand the elements of an effective elevator pitch that highlight your areas of expertise and shows the value you bring. Being ready and having this pitch in hand can give you a competitive advantage and help you stand out among other professionals in the supply chain industry.

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4:00 PM - 5:00 PM CDT

Panel Discussion: Disruptive Innovation in Distribution and Logistics

Bob Ferrari Ernie Hernandez, CPSM Jennifer Homme Amit Sharma Matt Yearling Columbus AF RETURN ENABLE DELIVER

Although disruptive technology and innovation can seem frightening, there is no doubt that it is going to change the face of business. By creating entirely new systems, long-held distribution and logistics paradigms are shifting like quick sand. How do you succeed and thrive in this fast-paced environment while creating differentiation and executing long-term growth strategy?
Join this interactive panel discussion and learn what disruptive innovation in distribution and logistics means for your supply chain.

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8:30 AM - 9:30 AM CDT

How to Effectively Facilitate Supply Chain Training and Development in a Virtual Global Learning Environment to Engage and Excite Participants

This session will present a variety of training and education approaches and cases and show you how to set up successful virtual classrooms, meetings and informational sessions. Presenters will share best practices that engage and create social connections with participants. You'll learn the fundamentals of facilitating effective training and development in supply chain and the APICS Body of Knowledge. Designed for an intermediate audience with some prior experience in presenting, chairing meetings, or instructing face to face, this session is designed to aid instructors in their experimentation and continuous improvement of new methods to effectively connect with their audience. The importance of preparing participants using change management techniques as well as lessons learned from failure will also be discussed. Attendees will learn the similarities and differences of online, blended, and face-to-face learning, and discover more ‘brain-friendly’ and customer-focused approaches for effectively delivering web-based training.

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8:30 AM - 9:30 AM CDT

5 Key Issues to Prepare for and Anticipate Tomorrow's Supply Chain

Jean Michel Guarneri François Régis Le Tourneau Columbus AF PLAN ENABLE

This vision for achieving supply chain excellence by 2020 takes a look at five key issues to enable organizations to anticipate and prepare for tomorrow's supply chain. As new technologies significantly improve the quality of service, traceability of operations and inventory management, and reduce logistics costs, the agility and resilience of organizations is fundamental. In a rapidly changing world, businesses must adapt in real time by developing progressive organizations. Becoming omnichannel will be an imperative to serve customers with the same level of requirements whether online, in a shop or department store, or simultaneously. The management of human capital is another major vector of performance in the logistics and supply chain function. Helping existing teams to progress and transform, adapting training programs and attracting new talent will be the major challenges of the coming years. Finally, the supply chain will have to be more responsible than ever with regard to the health of its operators and protection of the environment.

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8:30 AM - 9:30 AM CDT

Pump Up Your Supply Chain Career with People Skills

Karen Alber Regency AB ENABLE

Highly complex people dynamics in the workplace is today's reality, and it's just getting harder. We need people skills more than ever to navigate the confusion, tension and conflicts that come with it. This session will give attendees the insight they need to build crucial skills for greater resiliency to weather the storms in (and outside) the workplace. Participants will gain a rare perspective from a former CIO and executive for respected corporations: Quaker Oats, PepsiCo, Heinz and MillerCoors. The presenter will share the insights that helped her move from a night shift production supervisor to the C-suite. You'll come away with people skills you can apply immediately to rise above the storms and become one of those leaders people will remember and wish they could work for again. You'll be introduced to tools that guide you in identifying and defining what you want to be known for, and more importantly, how to leverage those skills. You'll leave with tools for building people skills (that aren't taught in company programs or school), hear facts and examples that show why the people stuff can be more important than the technical stuff, and gain resiliency skills that will make a difference at work and in your personal life.

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8:30 AM - 9:30 AM CDT

Re-Imagining Freight Rail: Technology, Customers and Service

Jocelyn Hill Nicholas Little Regency C RETURN DELIVER

North America's freight rail network (spanning 138,500 miles in the USA) is the world's largest and most utilized. From its beginning in the 1820s, railways have continually innovated, yet the "iron horse" is hardly seen as groundbreaking or technologically adept. But today, Precision Scheduled Railroading is improving on-time delivery and other performance metrics through different approaches to traditional railroad thinking. This relevant, informative, enlightening and entertaining session will explore the scale and scope of current rail operations; outline key technical changes and opportunities; and help you understand and apply criteria for modal choice in your transportation sourcing decisions. The presenters will relate ideas with experience, problems with solutions, and focus on turning some of the challenges faced by shippers, operators and customers into opportunities. Ultimately, the strategic use of freight rail can improve supply chain performance via inventory reduction, environmental improvements, and the use of data analytics to improve decision-making.

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8:30 AM - 9:30 AM CDT

From Linear Supply Chains to Digital Supply Networks

Chris Richard Regency D ENABLE

Supply chain as defined by the SCOR standard is the integrated process of plan, source, make, deliver, return, and enable from suppliers’ supplier to customers’ customer. The model illustrates a sequential set of physical, work, and information flows that largely operate in a linear model. Digital technology capabilities such as artificial intelligence, IoT, machine learning, robotics, additive manufacturing, and advanced analytics, are not only driving changes to the SCOR standard (see SCOR Digital Edition announcement) but also driving a new set of questions regarding the nature and relationship of more complex and tightly integrated supply networks. These dynamic, interconnected systems concurrently plan, execute, and enable digital supply “chains” – we refer to this next generation model as a “Digital Supply Network”. This presentation will introduce the Digital Supply Network model, discuss disruptions requiring this next generation thinking, contrast the Digital Supply Network with the SCOR standard, define where the Digital Supply Network fits within an organization’s digital transformation roadmap, and describe the digital disciplines needed to achieve supply chain excellence in this new era.

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9:45 AM - 10:45 AM CDT

Big Data Implications to Business Decision Making: Data Abounds, Data Confounds

Anthony Scriffignano Regency C PLAN ENABLE

In this session, Dr. Anthony Scriffignano, SVP and Chief Data Scientist at Dun & Bradstreet, will explore how the massive availability of data is changing the way business decisions are made in the modern context. Scriffignano has provided advice to governments and senior executives worldwide, including best practice for understanding the impact of regulatory efforts and the future implications of protecting critical national infrastructures and assets. This session will cover three main themes: Our Curious World (how the data around us continues to change); Risks and Our Response (practical examples of connecting disparate information to make better decisions); and Future Trends and Recommendations. This talk will challenge our thinking about the abundance of data and the skills leaders need to succeed.

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9:45 AM - 10:45 AM CDT

Navigating the Unpredictable: Brexit, Hurricanes and Tariffs...Oh My!

How can you predict the unpredictable? Today’s economy is one of intricate supply chains that traverse borders, time zones and cultures. The complexity of cross-border supply chains are vulnerable to sudden, unexpected changes. How can today’s global supply chain professional navigate a path for success when major, unforeseen changes occur? Please join our panel of leading global supply chain practitioners to discuss their strategies for successfully navigating the unexpected.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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9:45 AM - 10:45 AM CDT

Inventory Management in the New Normal

Phillip Kosik, CPIM, CSCP Regency D RETURN PLAN DELIVER MAKE

Phillip Kosik's previous employer in the stone industry barely survived when the housing bubble burst in 2008, but he was fortunate to land on his feet working at one its competitors. In so doing, he had the opportunity to do what many of us don't: a "do-over" that builds upon some of the lessons learned during his first experience of bringing a company out of the Stone Age of supply chain management. This presentation is a case study of how Phillip applied the APICS Body of Knowledge to help Eden Valders Stone adjust to the "new normal". He will discuss how his company invested in technology to improve the system and provide real-time visibility, and review some of the tools Eden Stone uses today that enable it to reduce inventory while maintaining excellent on time delivery performance.

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9:45 AM - 10:45 AM CDT

The Psychological Forces that Shape Supply Chain Finance

Thomas Dunn David Wuttke Regency AB ENABLE

We often like to believe that we are rational, that we purely do what's in the best interest of our firm, our suppliers and our other interests. The truth is: we are not!
Taking the framework of Charles Munger's famous 1995 speech on behavioural tendencies, we see how our decisions are heavily biased by a rich set of behavioural tendencies. From Reward and Punishment Superresponses to Kantian Fairness Tendencies, this is SCF as you have never seen it before.
Studying a comprehensive dataset on supply chain finance, we demonstrate how these forces are relevant today more than ever. Through the discussion of several cases, we illustrate how the insights of our research are helping firms to design more ever effective supply chain finance programs.

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9:45 AM - 10:45 AM CDT

Procurement as a Strategic Business Partner – Establishing Stakeholder Relationships for Optimal Supply Chain Value Delivery

Anna Barej Patrick Collins Columbus GL ENABLE SOURCE

In many companies one KPI is used to measure the success of the Procurement function. Cost optimization goals are a priority which often times also exists in conflict with functional business objectives. Pressures to deliver hard savings, combined with G&A cost restrictions, not only cultivate development of resource-constrained & tech-dependent organizational models, but also leads to heavy reliance on insular cost-obsessed procurement tactics which deprioritize the strategic growth-enabling functional Procurement capability.
In this session, McDonald’s will share how they have established strategic partnership with functional stakeholders enabling Procurement to challenge status quo and lead growth enabling transformations while achieving cost optimization goals.

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11:00 AM - 12:00 PM CDT

Put a Shine into Your E-commerce Strategy

Shawn Batka Columbus GL PLAN ENABLE DELIVER MAKE

E-commerce has changed the face of retail and the way consumers shop for the products they want. Many CPG companies are struggling with e-commerce and how to build a competitive supply chain. This presentation outlines quantifiable methods to meet rising customer expectations while accounting for volatile demand and complex supply risks. You'll learn some of the most common pitfalls and share best practices from experiences at a CPG company as it implemented a new e-commerce strategy to increase their competitiveness. Turtle Wax Director of Strategic Supply Shawn Batka will present practical, real-world examples of improving e-commerce strategies to improve customer experience while enhancing the value proposition.

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11:00 AM - 12:00 PM CDT

Supply Chain Optimization Through Risk Modeling and Automation

Vinodh Balaraman Derrick Fournier Columbus AF PLAN ENABLE

This presentation will chart the maturity of supply chain analytics and examine in greater detail how automation, stochasticity and standardization can help usher in a new era of innovation. The speakers will review the evolution of supply chain analytics, which generally falls into three distinct phases: building the platform, developing the analytical rigor; and advancing capabilities. The presentation then provides an up-close look at a case study of supply chain optimization through risk modeling and automation. Finally, presenters will discuss the application of advanced analytics. Supply chain processes provide a rich source of data that can be the foundation for advanced analytics. Manufacturing sensor data and quality data (descriptive text comments) were used to predict batch failure and batch yield leveraging machine learning techniques. Insights gleaned can be leveraged for real-time process adjustment. Additionally, patterns can be captured over time to drive offline corrective action.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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11:00 AM - 12:00 PM CDT

Conquering and Capitalizing on the Challenges in an E-Commerce World

Ronald Kyslinger Regency AB ENABLE

This session takes a closer look at some of the challenges we face in an e-commerce world, and identifies ways to overcome and capitalize on the new status quo. For instance, labor is growing scarce and workers can be lured away to a similar role elsewhere for a difference of $0.25/hr. or less, increasing turnover and training costs. There is the need to create sustainable jobs, jobs that teach people a skill and that are less labor intensive, jobs that people would be willing to brag about, and jobs that make them want to get out of bed every day. There's the need for ever-increasing speed, throughput and supply chain efficiency from click to delivery. There's the challenge of SKU proliferation and trying to be everything your customers want, while dealing with inventory management. There's also the need to lower costs and minimize product damages and other expenses. And there are limitations to the current capabilities of automation. Explore solutions to these and other challenges as the shift toward e-commerce continues to gain strength.

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11:00 AM - 12:00 PM CDT

Three Key Steps to Ensuring Quality at Outsourced Suppliers

James Ullum, CPM Regency D ENABLE SOURCE

Manufacturing your company’s products at outsourced suppliers, whether onshore or offshore, isn't just about lowering costs. Managing the quality of output among your outsourced suppliers is critical and can greatly impact your bottom line, your operational efficiencies, and your organization's credibility. This session will present an aggressive, comprehensive three-step program to accurately assess the level of quality risk at an outsourced supplier; create effective, quality documentation that will ensure expectations are met on both sides; and to set up metrics that will measure supplier performance and provide a benchmarking system to gauge future improvement. By employing these three steps in a comprehensive and integrated program, your organization can effectively ensure the quality among your network of outsourced suppliers.

This session will count as 1 elective credit hour toward the APICS Risk Management Education Certificate.

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1:30 PM - 2:30 PM CDT

The Convergence of Compliance

Charles Thomas Columbus GL ENABLE SOURCE

Business today face an ever-growing raft of compliance regimes, with new guidelines, regulations and legislation bringing about new demands and restrictions. We're seeing the introduction of new laws, policies and rules designed to curb illegal practices like bribery, corruption, money laundering and human trafficking, among others. As companies juggle a rapidly changing regulatory environment and the need for operational transparency, they are increasingly working to create a consolidated and harmonized set of compliance processes, one that streamlines and combines activities without any duplication of efforts. How can complying with one regulation help cover another, and how and where do you find the common ground that can make compliance a real benefit to your business?

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1:30 PM - 2:30 PM CDT

Enhance Your Presence on LinkedIn

Raissa Masket Regency D ENABLE

What does your social footprint say about you? Does it accurately embody all of the attributes that make you unique, while also showcasing your company’s culture? During this session, you will learn how to use LinkedIn to make your personal brand top notch by building out a stellar LinkedIn profile, curating and sharing content relevant to you, while at the same expanding your professional network. Both recruiters and employers are using LinkedIn more than ever to source candidates for employment. For those seeking employment, LinkedIn has become a key tool for job hunting, networking, self-publishing and professional development.

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1:30 PM - 2:30 PM CDT

Redefining Airline Catering at the World’s Busiest Hub Using the Theory of Constraints, Lean and Six Sigma

Chris Fay Regency AB PLAN ENABLE

The competitive landscape forced Delta Air Lines to rethink every aspect of its business model, and it saw the need for a new catering approach — one that deviated from the traditional format. Thus Delta embarked on a journey utilizing the Theory of Constraints, Lean and Six Sigma principles across and within its catering operations. A new, more methodical approach emerged, and Delta's catering model is no longer a single standard among all fleets. Instead, it is highly variable and flight-specific. Hear how Delta created its new platform for system improvements, and learn the elements of an implementation model capable of thriving in even the most challenging environment.

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1:30 PM - 2:30 PM CDT

Driving Competitive Advantage: Accelerating the Rate of Return on Digital Investments

Peter Bolstorff, CSCP, SCOR-P Columbus AF ENABLE

Compare your supply chain excellence investment strategy to other top firms. Are you focusing on the areas that will help you gain a competitive advantage? What technology investments are you making to help you overcome challenges?
In this session, Peter Bolstorff, executive vice president, APICS, will give attendees an inside look at the areas supply chain excellent companies are working on, the benefits they are counting on, and the technology investments that will enable them.

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2:45 PM - 3:45 PM CDT

Onboarding, Retaining and Developing Today's Diverse Supply Chain Professional

Elizabeth Hair-Estrella, CSCP Columbus GL ENABLE

With the shortage of supply chain talent in today’s business landscape, professionals are challenged to not only identify and recruit top professionals, but also retain high performers once they are hired. At the same time, the multi-generational workforce is bringing its own set of challenges, with four distinct generations dominating the business environment. Against this backdrop, the way we manage and onboard our employees needs to evolve. This session will present specific best practices that can be applied immediately. Attendees will learn how to develop an onboarding program designed to effectively retain talent, and go through the framework for an effective mentoring program that leverages an organization's more tenured professionals for their experience and insight. It also outlines the elements of a multi-faceted program designed to build better supply chain professionals. Building programs into the lifecycle management of supply chain professionals results in better retention, better developed and prepared professionals, and more engaged employees.

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2:45 PM - 3:45 PM CDT

Panel Discussion: Bringing S&OP to the Next Level

In this panel discussion, we will discuss what is lacking in many S&OP processes and provide best practices and practical takeaways to be applied to your S&OP in order to bring it to the next level and drive efficiency and growth. Whether you are in the initial stages of S&OP implementation or your S&OP sits at stage 3 or 4 of the maturity model, this lively panel discussion will provide the insight you need to assess and improve your business performance.

This session will count as 1 elective credit hour toward the APICS S&OP Education Certificate.

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2:45 PM - 3:45 PM CDT

Picking Up the Pace on the Life Sciences Industry

Regency D ENABLE

Pharmaceutical supply chains are driven by forces like regulation, patent expiration and risk aversion, and interruptions in supply can have disastrous implications for both patients and shareholders. Today, several trends are shaping the pharmaceutical and life sciences industry supply chain. This session will provide a recap of the recent Supply Chain Best Practices Workshop hosted by APICS and DBI Network and held at Biogen in Cambridge, Mass. in April 2018. At the workshop, three practices were reviewed as key drivers in the pharmaceutical supply chain: end to end product serialization and traceability; risk management for business continuity; and multichannel demand management. This session will explore these and other trends of interest to the pharmaceutical and life sciences communities, and solicit more APICS members to join this new Industry Group

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2:45 PM - 3:45 PM CDT

“Let Me Tell You A Story…” - The Use of Storytelling in Supply Chain Management

People can easily forget facts, but a great story is remembered for a long time. Storytelling is an effective and useful method of communication that allows you to make your point and be remembered. It is said that a well-told story is irresistible. Storytelling can win hearts, minds, and inspire people, making it an extremely effective tool for supply chain professionals to use to compete for the attention of the executive suite as you pursue new initiatives, budget dollars, or capital investment. This session will provide fundamentals on ways to effectively influence others through effective storytelling, and provide techniques to improve your communication skills.

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